Our terms of business and refund policy


Provide more than 10 days notice of cancellation (prior to start date of course) no cancellation fees and rebooking a later course free of charge.

Cancellation between 5 Days and 10 days prior to course start date – 15% cancellation fee, or rebook a later course free of charge.

Cancellation less than 5 Days prior to course start date – No refund available.

Non attendance of candidates on the booked course date will be assumed as a cancellation, no refund will be available and further dates will not be offered.


If you feel dissatisfied in any way with your training, please notify your trainer as soon as possible, we will do everything we can to address your concerns to make your course as enjoyable and satisfactory as possible.

If on completion of your course you are still not 100% Satisfied with your training, please let us know in writing within 5 days of completion of your course, we will address your complaint within 10 working days of receipt of complaint with a view to offering further training, alternative courses or a refund.

Refunds May take up to 30 days to process.


Need advice before you decide?

CALL an advisor on 0845 226 8020 or complete the form below.

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A New Career in Project Management

Project Management & Six Sigma qualifications combine well with your military background to put you in the best position to gain employment in the civilian sector. Call the dedicated BMLI Service Leavers Training Team on 0845 226 80 20 or complete the Contact Form.

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